Important information for new subscribers

Important information for new subscribers. When joining a new subscription box it’s always great to have the inside info so you know how it all works. we;ve provided the most important payment and box schedule below so you know how your first order works and the first box you will receive. To your right you will also see quick links to other key information pages so you’ve got everything you need to understand how our subscription boxes work.

Important information for new subscribers

If you subscribe on or before the last day of the month you will receive the current month’s box. This will be picked, packed and shipped within 24 working hours. Shipping is via Royal Mail 2nd class – small parcel 2- 4 working days as standard, unless you select a faster shipping upgrade at checkout. You will then be charged again on the 1st day of the following month and then every month until you cancel your subscription. We synchronise subscriptions so we can send all monthly subscription boxes together on the 7th of the month. This means way you will pay and receive your first box straight away, followed by your regular monthly payments on the 1st of each month and receive your monthly subscription boxes on the same day each month (depending on the shipping method you selected.

If you subscribe on the 1st of the month you will receive this month’s box which will be shipped on the 7th of the month.

Order Before or After 1st Of The Month Payment
1st Box shipped within 24 working hours Payment Taken Immediately
Next Box shipped on 7th of the next month Subscription Payment taken on 1st of each month
Order On 1st Of The Month Payment
1st Box shipped on the 7th of the month Payment taken immediately