Important information for existing subscribers

Important information for existing subscribers. We aim to ship our subscription boxes on the 7th of each month avoiding bank holidays and weekends. This means we will not ship until the next working day after the 7th of the month, if the 7th of the month falls on a Saturday, Sunday or Bank Holidays. If the 7th of the month falls on a Bank Holiday boxes will be shipped next working day.

Depending on the shipping method you have selected, you can expect to receive your parcel from: (Expected Delivery Date includes +1 day for picking and packing)

Shipping Method Expected Delivery Date
Royal Mail 2nd Class Small Parcel 2 – 4 workings day 12th of the month
Royal Mail 48 Hour Tracked – Track here 10th of the month
Next Working Day – DPD – Track Here 9th of the month
International Shipping (Royal Mail International Economy) 21st of the month

Additional day for picking and packaging is included in the Expected Delivery Date above

You can view all our shipping information on our dedicated shipping page or in our FAQ’s > Shipping section.

If you would like to know more about when we take subscription payments you can find this on the dedicated payments section of our Frequently Asked Questions page.