Can I track my parcel?

Can I track my parcel? Yes, you can! Simply log into your account using the “My Account” button at the top of every page. Once you have logged in you will need to:

Select / Click on the “Orders” tab from your My Account dashboard

Select / Click on “View” order – for the order you wish to Track

Click to go to My Account

You can then either:

A) At the top of the “Order View” you will see an orange “Track” button. Click on the “Track” button to track your parcel.

B) Please make a note of the tracking number and go to DPD TRacking website if your parcel has been shipped via DPD or go to Royal Mail Tracking if your parcel was shipped via Royal Mail. You will know which courier your parcel was shipped with as it is stated in the My Account>Orders>View Order page.

All parcels are shipped via Free Shipping (Royal Mail second class small parcel) unless you upgraded your parcel to a faster tracking service at checkout. You can find all our shipping methods on our dedicated shipping page.