Do You Offer International Delivery?
Do You offer International Delivery? Yes we do! International parcels are shipped via the Royal Mail International Tracked service which takes between 5 to 7 working days but may take as long as 14 days to arrive. Please allow one additional day for picking, packing and collection by Royal Mail. We will provide a tracking number which you can find:
- In your Order Completed Email
- In your My Account > Dashboard > Orders > View Order and click on TRACK button
You can track track your parcel via Royal Mail tracking page here in real time or from the Track My Parcel Page on the One Happy Cat Website (update every 30 minutes).
We will support customers in the recovery of their missing parcels and resend parcels which are confirmed as lost / undelivered / stolen by Royal Mail. Please bear in mind Royal Mail Tracking is a secure service & provides fraud prevention tools for your peace of mind. One Happy Cat are not liable for any custom charges, VAT or taxes charged to the customer as a result of ordering your box internationally. You are solely responsible for all import duties, taxes and charges that your country’s customs & imports office may impose when your order enters your country. All such fees are the buyers responsibility to pay. We cannot refund any boxes or shipping fees if you do not pay any taxes or duty to your country, resulting in your One Happy Cat Cat Gift Box being returned to us.
Learn more about shipping including; do you offer international shipping? international tracking and international returns in our dedicated shipping section here.